PRIVACY STATEMENT

Effective Date: May 24th, 2021

This privacy policy discloses the privacy practices for Alpine Custom Shutters and our website; www.alpinecustomshutters.com. This privacy notice applies solely to information collected by this website, except where stated otherwise. Alpine Custom Shutters is committed to safeguarding your privacy. Contact us at info@alpinecustomshutters.com if you have any questions or problems regarding the use of your Personal Data and we will gladly assist you.

Please read this privacy policy carefully. It will notify you of the following:

1. Definitions used in this Policy;
2. Data Protection Principles;
3. Data Subject’s rights;
4. What information we collect;
5. With whom it is shared;
6. How it can be corrected;
7. How it is secured;
8. How policy changes will be communicated; and
9. How to address concerns over misuse of personal data.

SECTION 1 -Definitions

• Personal Data - any information relating to an identified or identifiable natural person.
• Processing - any operation or set of operations which is performed on Personal Data or on sets of Personal Data.
• Data subject - a natural person whose Personal Data is being Processed.
• We/us (either capitalized or not) - Alpine Custom Shutters
• Website – The website that you are currently using, alpinecustomshutters.com, and any subdomains of this site unless expressly excluded by their own terms and conditions.

SECTION 2 - Data Protection Principles

We promise to follow the following data protection principles:

1. Processing is lawful, fair, transparent. Our Processing activities have lawful grounds. We always consider your rights before Processing Personal Data. We will provide you information regarding Processing upon request.
2. Processing is limited to the purpose. Our Processing activities fit the purpose for which Personal Data was gathered.
3. Processing is done with minimal data. We only gather and Process the minimal amount of Personal Data required for any purpose.
4. Processing is limited with a time period. We will not store your personal data for longer than needed.
5. We will do our best to ensure the accuracy of data.
6. We will do our best to ensure the integrity and confidentiality of data.

SECTION 3 - Data Subject's rights

The Data Subject has the following rights:

1. Right to information - meaning you have to right to know whether your Personal Data is being processed; what data is gathered, from where it is obtained and why and by whom it is processed.
2. Right to access - meaning you have the right to access the data collected from/about you. This includes your right to request and obtain a copy of your Personal Data gathered.
3. Right to rectification - meaning you have the right to request rectification or erasure of your Personal Data that is inaccurate or incomplete.
4. Right to erasure - meaning in certain circumstances you can request for your Personal Data to be erased from our records.
5. Right to restrict processing - meaning where certain conditions apply, you have the right to restrict the Processing of your Personal Data.
6. Right to object to processing - meaning in certain cases you have the right to object to Processing of your Personal Data, for example in the case of direct marketing.
7. Right to object to automated Processing - meaning you have the right to object to automated Processing, including profiling; and not to be subject to a decision based solely on automated Processing. This right you can exercise whenever there is an outcome of the profiling that produces legal effects concerning or significantly affecting you.
8. Right to data portability - you have the right to obtain your Personal Data in a machine-readable format or if it is feasible, as a direct transfer from one Processor to another.
9. Right to lodge a complaint - in the event that we refuse your request under the Rights of Access, we will provide you with a reason as to why. If you are not satisfied with the way your request has been handled please contact us.
10. Right to withdraw consent - you have the right withdraw any given consent for Processing of your Personal Data.

SECTION 4 - Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will never sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g., to inquire about our products and services.

When you browse our website, we also receive information that is automatically stored by cookies and other session tools. For example, your shopping cart information, your IP address, your shopping history (if there is any) etc. This information is used to improve your customer experience. When you use our services or look at the contents of our website, your activities may be logged.

We use your Personal Data in order to provide our services to you. This includes, for example, registering your account, providing you with other products and services that you have requested, providing you with promotional items at your request and communicating with you in relation to those products and services, communicating and interacting with you, and notifying you of changes to any services. We also use your Personal Data to enhance your customer experience or to fulfill and obligation under law or contract.

Email marketing: Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy. You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number provided on our website.

We process your Personal Data in order to fulfill obligation rising from law and/or use your Personal Data for options provided by law. We reserve the right to anonymise Personal Data gathered and to use any such data. We will use data outside the scope of this Policy only when it is anonymised. We save your billing information and other information gathered about you for as long as needed for accounting purposes or other obligations deriving from law, but not longer than 13 months.

SECTION 5 - Consent

How do you get my consent?

We use your Personal Data on legitimate grounds and/or with your Consent. When you provide us with personal information to contact you, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

You have the right to request copies of any information we hold about you at any time. You also have the right to request that we modify, update or delete any such information. If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us via the email address, info@alpinecustomshutters.com, or phone number provided on our website.

SECTION 6 - Disclosure

We only work with Processing partners who are able to ensure adequate level of protection to your Personal Data. We disclose your Personal Data to third parties or public officials when we are legally obliged to do so. We might disclose your Personal Data to third parties if you have consented to it or if there are other legal grounds for it.

SECTION 7 - Third-Party Services

We do not share your Personal Data with strangers. Personal Data about you is in some cases provided to our trusted partners in order to either make providing the service to you possible or to enhance your customer experience. We may use third-party services on our website. Any information collected by a third-party service is subject to the privacy policies of the third-party service provider. These companies do not retain, share, store or use personally identifiable information for any secondary purposes beyond filling your order.

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.

Links:

When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 8 - Security

We do our best to keep your Personal Data safe. We use safe protocols for communication and transferring data (such as HTTPS). We use anonymising and pseudonymising where suitable. We monitor our systems for possible vulnerabilities and attacks. To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Even though we try our best we can not guarantee the security of information. However, we promise to notify suitable authorities of data breaches. We will also notify you if there is a threat to your rights or interests. We will do everything we reasonably can to prevent security breaches and to assist authorities should any breaches occur.

If you have an account with us, note that you have to keep your username and password secret.

SECTION 9 - Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site, analytics and to identify repeat visitors to our site. This is done in order to personalize and enhance your experience with us. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance their experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site. The usage of our website means you’re ok with this.

We use cookies for the following purposes:

1. Necessary cookies - these cookies are required for you to be able to use some important features on our website, such as logging in. These cookies don’t collect any personal information.
2. Functionality cookies - these cookies provide functionality that makes using our service more convenient and makes providing more personalized features possible. For example, they might remember your name and e-mail in comment forms so you don’t have to re-enter this information next time when commenting.
3. Analytics cookies - these cookies are used to track the use and performance of our website and services

Some of our business partners may use cookies on our site (e.g., advertisers). However, we have no access to or control over these cookies.

You can remove cookies stored in your computer via your browser settings. Alternatively, you can control some 3rd party cookies by using a privacy enhancement platform such as optout.aboutads.info or youronlinechoices.com. For more information about cookies, visit allaboutcookies.org.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers. Google Analytics does not identify with individual users or associate your IP Address with any other information or data stored by Google. We use data and information provided by Google Analytics to help us understand website traffic and web page usage.

You can opt out of Google Analytics using this browser add-on: https://tools.google.com/dlpage/gaoptout/

We also use AddThis, a social sharing plugin which allows users to share our site information socially or via email. You can view their full Privacy Policy here: http://www.addthis.com/privacy

You can opt out of data collection services for the purposes of interest based advertising using the DAA opt-out program (http://www.aboutads.info/choices/) or the NAI opt-out program (http://www.networkadvertising.org/choices/)
For EU/EAA users, you can use the following opt-out program (http://www.networkadvertising.org/choices/)

SECTION 10 - Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 11 - Notification of Changes

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

QUESTIONS OR CONCERNS

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact you should contact us immediately at info@alpinecustomshutters.com.

Changes to this Privacy Policy

We reserve the right to make change to this Privacy Policy.

Last modification was made May 24th, 2021.